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FREQUENTLY ASKED QUESTIONS
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What tasks can I assign to my VA?Your dedicated VA can assist you with: - Social Media Management - Graphic Design - Video Editing - Podcast Editing - Funnels (including membership, automation, courses, and launches) - Website Maintenance - Email Marketing - Influencer Marketing - Affiliate Marketing - Copywriting - Content Creation - Lead Generation - Bookkeeping - E-commerce
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I need to build a website from scratch. I already have a domain and the copy, but I need help with the design. Can my VA handle it?Unfortunately, building a website from scratch, even with ready copy and a domain, is not within the scope of support for your VA. However, if there is an existing website that needs an additional page or requires edits, your VA can assist with that. For our website services, we have a separate plan available, click here.
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Can my VA create a logo for me?Creating logos is not within the scope of support for our VAs. However, we do offer a separate plan specifically for logo design. You may contact our support for pricing details.
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Do you offer refunds for your services?No, we do not offer refunds for our services. Once a service has been initiated and our team has commenced work, the payment is considered non-refundable.
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Why is there a no-refund policy in place?Our no-refund policy is in place due to the nature of our services, which involve dedicated time and resources from our team. Once work has commenced, we commit to delivering the agreed-upon service, and resources are allocated accordingly.
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Can I request a refund if I am dissatisfied with the completed work?Our team is dedicated to providing high-quality services, and we work closely with our clients to ensure satisfaction. However, once the service has been completed, refunds will not be issued. We encourage open communication during the project to address any concerns and make necessary adjustments.
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What is the validity period for purchased service hours?Purchased service hours are initially valid for 30 days from the start date indicated in the purchase agreement.
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Can the validity period be extended for unused hours?Yes, the validity period for unused hours can be extended by an additional 30 days as a default provision. However, it's important to note that if the hours remain unused after this extended period, they will be forfeited. It is recommended to utilize the hours within the extended timeframe to maximize their value.
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Is there a way to recover expired service hours?Expired service hours can be refreshed and reactivated by purchasing or topping up additional hours within the specified timeframe. This allows you to continue utilizing the service without losing the remaining hours.
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Can I transfer my service hours to someone else?No, the purchased service hours are non-transferrable and are intended for the use of the original purchaser only.
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What is SEO?SEO stands for "Search Engine Optimization." It optimizes a website and its content to rank higher in search engine results pages (SERPs) for specific keywords and phrases.
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Why is SEO important?SEO is essential because it helps businesses improve their online visibility and attract more organic traffic to their website. By ranking higher in search engine results pages, companies can reach more potential customers and increase brand awareness.
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How long does it take to see results from SEO?The time it takes to see results from SEO can vary depending on several factors, including the level of competition in your industry, the quality of your website and its content, and the scope of the SEO project. Therefore, SEO is a long-term strategy that requires patience and consistent effort.
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What services are included in an SEO package?SEO packages can vary depending on the provider, but typical benefits include keyword research, on-page optimization, content creation, link building, and performance tracking and analysis.
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How much does SEO cost?The cost of SEO services can vary depending on several factors, including the size of your website, the level of competition in your industry, and the scope of the SEO project. Here in ADVANCE PH we charge an hourly rate for $14.99, it goes on block of hours and there are different plans you can choose from.
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What can I expect from my SEO campaign?The specific results you can expect from your SEO campaign will depend on various factors, including the size of your website, the level of competition in your industry, and the scope of your SEO strategy. However, here are some general outcomes that you can expect from a successful SEO campaign: Improved search engine Increased website traffic Higher quality traffic Improved user experience Long-term growth
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