TERMS AND CONDITION
These terms and conditions ("Terms") outline the agreement between ADVANCE PH VA SERVICES ("Company") and the client ("Client") regarding recurring charges for virtual assistant services. By engaging our virtual assistant services, the Client agrees to be bound by these Terms.
I. Service Description:
The Company will provide virtual assistant services as specified in the service agreement. These services may include but are not limited to administrative support, data entry, scheduling, email management, and other tasks agreed upon by both parties.
II. Recurring Charges:
The Client agrees to pay a recurring fee for the virtual assistant services as outlined in the service agreement. The frequency and amount of recurring charges will also be specified in the agreement.
III. Payment Authorization:
By engaging our services, the Client authorizes the Company to charge the agreed-upon recurring fees to the provided payment method regularly according to the agreed frequency (e.g., monthly, quarterly, annually).
IV. Payment Processing:
The recurring charges will be automatically processed on the agreed-upon billing cycle date using the authorized payment method. In the event of a failed payment, the Company will notify the Client to update their payment information to ensure uninterrupted service.
V. Cancellation and Refunds:
a. The Client may cancel the recurring services by providing written notice to the Company at least 20 days before the next billing cycle.
b. Refunds will not be provided for any canceled services, and the cancellation will be effective from the next billing cycle after the notice period.
VI.No Refund Policy:
The Company operates under a strict No Refund Policy for all virtual assistant services. Once a payment has been made and services have been rendered, the Company will not issue any refunds, in whole or in part, for the fees charged for the services provided, regardless of the reason for cancellation. This policy applies to all Clients, including those who cancel during a billing cycle or choose to terminate services before the end of the agreed-upon service period.
VII. Changes to Services or Pricing:
The Company reserves the right to modify the virtual assistant services or change the pricing for recurring charges. Changes will be communicated to the Client in writing, and any modifications will be effective for the next billing cycle.
By engaging our virtual assistant services and accepting these Terms, the Client acknowledges their understanding and agreement with the No Refund Policy and the terms and conditions outlined above.
VIII. Confidentiality:
Both parties agree to maintain the confidentiality of all information shared during the engagement, including but not limited to client data, business strategies, and operational practices.
IX. Governing Law:
These Terms and any disputes arising from or relating to them shall be governed by and interpreted by the law.
X. Entire Agreement:
These Terms constitute the entire agreement between the Company and the Client and supersede all prior agreements, written or oral, regarding the subject matter herein.
XI. Non-Solicitation:
During the term of engagement and for a period of two (2) years following the termination of this agreement with the Company, the Client agrees not to, directly or indirectly, whether as an owner, partner, shareholder, consultant, agent, employee, co-venturer, or otherwise, or through any other entity (referred to as "person" henceforth), which includes but is not limited to an individual, a corporation, a partnership, an association, a joint-stock company, a trust, an unincorporated organization, or a government or political subdivision thereof:
a. Hire or attempt to hire any employee of the Company or any affiliate of the Company, or any person who was an employee of the Company or any affiliate of the Company within the twenty-four months immediately before the termination of the Client's agreement with the Company.
b. Assist in such hiring by any other person or encourage any such employee to terminate their relationship with the Company or any affiliate of the Company.
c. Directly or indirectly request or cause employees or other parties with whom the Company or any of its affiliates has a business relationship to cancel or terminate any such business relationship with the Company or any of its affiliates.
d. Solicit from an employee of the Company or its affiliates any business that competes with or is related to the business of the Company or its affiliates, or with the products or services offered by the Company or its affiliates.
XII. Non-Disparagement:
During and after the term of this agreement, the Client agrees not to make any disparaging, negative, or defamatory statements, whether orally, in writing, or through any form of communication, about the Company, its employees, agents, products, services, or affiliates.
The Client shall refrain from engaging in any conduct or communication, including on social media platforms or online forums, that could damage the reputation or goodwill of the Company. This includes refraining from any comments or actions that could reasonably be expected to harm the business interests of the Company.
The Company and the Client agree that breaching this Non-Disparagement provision may result in irreparable harm to the Company for which monetary damages may be inadequate, and the Company may seek injunctive relief, specific performance, or other equitable remedies as a result of a breach or threatened breach of this provision.
The Client acknowledges and agrees that this Non-Disparagement provision is a material and integral part of this agreement, and any violation of this provision may result in legal action and remedies as deemed appropriate by the Company.
By engaging our virtual assistant services and accepting these Terms, the Client acknowledges their understanding and agreement with terms and conditions outlined above.